Terms and Conditions
Welcome to YarnHandCrafts! By accessing our website and purchasing our crochet products and patterns, you agree to the following terms and conditions. Please read them carefully.
1. Usage
Our crochet patterns and physical products are designed for personal use or gifting purposes. Commercial use of our patterns or mass production of finished items using our patterns requires prior permission.
2. Licensing
Digital crochet patterns are licensed for personal use. You may not resell, distribute, or share our patterns in any form.
For physical products, you may not replicate the designs for commercial resale without express permission. Please respect the intellectual property of our designs.
3. Orders and Shipping
- Digital Products: After purchase, you will receive immediate access to download the files. If you have any issues accessing your digital products, please reach out to us.
- Physical Products: Orders are processed within 5-7 business days. Shipping times vary based on location. We will provide tracking information once the order has been dispatched.
4. Registration
- Guest Checkout: You can purchase products as a guest without creating an account.
- Account Registration: Registering an account allows you to track your orders, download digital products, and receive updates on new patterns or physical items. By registering, you consent to receiving emails about order updates, promotions, and other YarnHandCrafts news.
5. Ownership
All digital patterns and physical crochet products remain the property of YarnHandCrafts. You may not claim ownership over any of the designs, whether modified or unmodified.
6. Downloads
If you encounter any issues with downloading our digital products, please contact us for support. We strive to resolve any file issues promptly.
7. Shipping and Delivery
For physical items, shipping times vary depending on your location. International shipments may be subject to additional customs fees and taxes, which are the responsibility of the buyer. YarnHandCrafts is not responsible for delays caused by postal services or customs.
8. Refund Policy
- Digital Products: Due to the nature of digital files, we do not offer refunds on digital purchases unless the files are defective and cannot be accessed.
- Physical Products: We accept returns or exchanges for physical products if they are damaged or incorrect upon arrival. Please contact us within 7 days of receiving your order, and we will assist with the return or replacement process.
9. Product Support
We provide support for pattern instructions, file download issues, and general product inquiries. Please note that we do not offer technical support for third-party software or tools.
10. Pricing Changes
YarnHandCrafts reserves the right to change product prices or discontinue items at any time without prior notice.
11. Taxes and Fees
You are responsible for any applicable international, national, or regional taxes and customs duties. Our product prices do not include taxes, which are handled separately depending on your location.
12. Copyright
All content, patterns, and images on the YarnHandCrafts website are copyrighted and the intellectual property of YarnHandCrafts. Unauthorized copying, sharing, or redistribution of our materials is strictly prohibited.
13. Limitation of Liability
YarnHandCrafts will not be liable for any direct, indirect, or consequential damages resulting from the misuse of our products. This includes unauthorized reproduction, reselling, or other commercial use.
14. Contact Us
For any questions regarding these Terms and Conditions, feel free to contact us via email at hi@yarnhandcrafts.com.
This Terms and Conditions page was last updated on October 11, 2024.